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Experience Greeter - 3rd Shift - Full Time

Job ID: 956883
Facility: Vidant Medical Center
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: May 12, 2022

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Job Description

Vidant Health

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Position Summary

Experience Greeters reflect a commitment to the Vidant Health values Integrity, Compassion, Education, Accountability, Safety, and Teamwork and play a vital role in championing the experience our patients, families, and visitors while in our facilities.

As a central point of contact, Experience Greeters welcome, check-in and assist all individuals who enter a Vidant Health facility. They work in partnership with experience coordinators and care teams to connect patients, families and guests with the appropriate services to meet their needs. Experience Greeters partner with all hospital departments to help ensure that every person that visits the facility has an exceptional experience.

Experience Greeters assist with the visitor screening process, visitor management process, and wayfinding using technology and other resources as needed.

Minimum Requirements

High School or equivalent (GED) or higher is required

Bilingual preferred

0 - 2 years experience in customer relations

Other Information

Full time - 3rd shift

Benefits included

 

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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