Job ID: 956851
Facility: Vidant Medical Center
Location: Greenville, NC
Date Posted: May 11, 2022
About Vidant Health
Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.
Responsible for creating the first impression of the organization's services to patients and families and other external customers. Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients) and collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient. Serves as first point of contact for physician offices and other customers regarding scheduling procedures at Vidant Health.
High School or Equivalent (GED) is required.
Associate Degree: preferred
Bachelors Degree: preferred
2 years Customer Service is required
1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
Basic computer skills
This position is PRN - As needed
Benefits are not included
Must have at least 2 years customer service experience
It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.