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Clinical Informaticist I

Job ID: 957880
Facility: Vidant Health
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Apr 28, 2022

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Job Description

Vidant Health

Position Summary

The Clinical Informaticist is responsible for understanding clinical requirements in a healthcare setting and translating those requirements into formal specifications for clinical technology products and services. This includes leveraging and optimizing clinical systems to support standardized workflows and processes. The Clinical Informaticist also is responsible for supporting and training end users on clinical systems functionality and workflows, ensuring optimal use of clinical technology to achieve system wide strategic priorities. The Clinical Informaticist utilizes process improvement and change management skills to promote improved quality and process efficiencies through technology. The Clinical Informaticist also works closely with Information Services, Vidant operations leadership, and Quality to achieve key responsibilities.


Assists with conducting detailed workflow analysis to examine current practices and workflows, and analyzes the impact of informatics solutions on workflows processes.

Assists to document workflow analyses into detailed processes and sub processes using required applications (e.g. Visio) and per the Health Informatics departmental style guide.

Follow defined processes for the definition, production, and usage of data. Identify risks associated with managing or sharing our data. Utilize existing vendor supplied data definitions and (reporting) solutions before developing/recommending something new.

Participates in standardization efforts and effectively educates Super Users and Providers on workflow.

Assists in identifying areas of impact with new or changed workflows.

Understands and applies basic personal security practice and how own role impacts security and demonstrates routine security practice and knowledge required for own work.

Ability to document key data points and common support processes on technology managed directly or indirectly within IS i.e., SN KBs, dependencies, software versioning, workflows, build support documentation.

Participates in upcoming enhancement meetings and educational offerings and is able to support end users with upcoming enhancements or system changes.

Assists in development of educational tools.
Manages individual work efforts and completes assignments under limited supervision.

Follows methodology and procedures set by IS Project Management Office (PMO) and completes assigned tasks related to projects.

Identifies process and performance improvement opportunities to enhance team and departmental functions.

Actively promotes collaboration and seeks constructive coaching and mentoring from others.

Embraces opportunities for change and Innovation. Regularly demonstrates dependability, self-direction and motivation to learn.
Understands the organizational strategic framework and how team goals accomplish those objectives.

Demonstrates commitment to learning by actively participating in department meetings, organizational training opportunities and career development goals.

Participates in external professional associations (user groups, etc.) to stay informed on industry trends and technology developments.
Accepts responsibility for own actions and decisions. Does not make excuses for errors. Acknowledges and corrects own mistakes, following the Just Culture Model. Understands the risks and consequences that errors in work could have on patient care and/or organizational finances.

Basic knowledge and demonstrates ability to follow ITIL service management practices (i.e. including Change, Incident, Problem, Service Level, Request, Asset, Release).

Understands the importance and role of governance and complies with incident and request responsiveness and adherence to Service Level Agreement (SLA) requirements to minimize business disruptions and safety risks.
Aware of how processes and systems affect the organization, what is or is not working as they perform work and deliver services.

Does not make assumptions. Uses applicable data and sources of information from organization, vendor or industry. Asks questions about the processes even if they have been in place forever.
Interacts with team members and customers in a courteous, respectful and reciprocal manner.

Develops effective working relationships with others.

Expresses thoughts and feelings openly with intent of making positive contributions to help the team and customers.
Uses active listening skills, using eye contact and asking questions to seek understanding versus making assumptions. Shows respect for others and their ideas. Uses caution with body language and tone.
Respects team processes and holds self personally accountable.

Promotes cooperation and commitment within the team by working collaboratively with others. Communicates strengths, shares expertise and draws upon other members skills to improve team performance.

Builds working relationship with business partners, peers and vendors. Understands and collaborates on the analysis of needs and ensures they are being met throughout.

Acknowledges and celebrates the achievements of team and teammates.

Minimum Requirements

Associate degree or higher in clinical discipline required; Master's degree preferred in informatics in lieu of clinical degree

2 years of experience using an EHR (preferred in a clinical setting)

Obtains proficiency from the vendor within 6 months of last class and continues education/learning to understand the functionality of the electronic health record.

Working knowledge of the Microsoft Office suite.

Ability to communicate clinical concepts to technical teams.

Ability to work in a dynamically changing environment with competing priorities with prioritization assistance.

Other Information

Full time w/benefits

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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