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Patient Access Rep I

Job ID: 956984
Facility: Vidant Roanoke-Chowan Hospital
Location: Ahoskie, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Mar 29, 2022

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Job Description

Vidant Health

About Vidant Roanoke-Chowan Hospital

Vidant Roanoke-Chowan Hospital is a 114-bed, not-for-profit hospital located in Ahoskie, NC. The 15-bed ER serves approximately 21,000 patients per year from the local community and surrounding towns. This modern facility provides a wide range of health services to its 39,000 residents in the four-county area.

Ahoskie, NC is ideally located an hour from the Norfolk/Virginia Beach area and two hours from Raleigh, Richmond, Williamsburg, and the beautiful Outer Banks of NC. Ahoskie offers a moderate cost of living, a strong sense of community, and a temperate climate and location to support a variety of year round outdoor activities, such as boating, kayaking, hunting, fishing, hiking, and golf.

Position Summary

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at Vidant Health.

Minimum Requirements

High School or Equivalent (GED) is required.

Associate Degree or Bachelors Degree: preferred

1 to 2 years of Registration and/or Billing experience within a healthcare setting is required

3 to 5 years - customer service experience is required

Required

Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required

Insurance Verification experience


Preferred

Experience with EPIC and medical office workflows

Experience with Microsoft Office/PC-based applications (Outlook, Word and Excel)

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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