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Application Analyst II - Clinical Specialty Applications (Epic Optime/Anesthesia)

Job ID: 954008
Facility: Vidant Health
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Jan 17, 2022

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Job Description

Vidant Health

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Position Summary


  • Participates in end users discussions regarding workflows associated with upcoming enhancements or system changes
  • Supports the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures



  • All Application Analysts are required to provide all core job duties for, but not limited to, the following applications to provide comprehensive tools for end users:
    • Epic Electronic Medical Record, specifically Epic Optime and Anesthesia, and associated Epic tools such as Reporting Workbench and Epic Radar Dashboards
    • GE Compurecord Anesthesia system
    • Integrated third party applications -Tissue Tracking, Divinci -Robotix, SPM, Centrak RTLS, Realview, Patient Notification Systems, and any others added during employment period for the OR team.
    • Integrated content from IMO, Elsevier CPM, and Krames Staywell
    • Integrated technology - OR anesthesia carts, RTLS devices, Capsule middlewear for Anesthesia
  • Ability to analyze and resolve simple issues

  • Stays informed on current market trends and emerging technology developments that impact individual work
  • Recognizes sources of available information and establishes facts to recommend solutions
  • Adherence to change management standards and established Service Level Agreement (SLA) for incidents and requests
  • Demonstrates effective verbal and written communication
  • Promotes cooperation and commitment within the team by working collaboratively with others
  • Communicates strengths, shares expertise and draws upon other members skills to improve team performance
  • Holds self personally accountable to meet or exceed team expectations
  • This position is required to rotate on-call responsibilities

Minimum Requirements

  • Associate degree or equivalent work, training and experience required

  • Ability to provide value-added support to one or more applications

  • Independently motivated to seek knowledge through self-education, mentoring, etc. in areas pertaining to their current position.

  • Obtains and maintains current certification from the vendor and continued education/learning to understand the functionality of applications(s) supported as applicable to the job role

  • Application Analyst II-IV must have progressive experience with healthcare vendor applications, specifically in large-scale EMR implementations in the acute care setting 

  • Operating room experience preferred for Application Analyst I & II and required for level III & IV

  • Certifications:

    • Application Analyst I & II required to complete and maintain one primary Epic Certification (eg. Epic OpTime or Anesthesia Certification). Prior approval by manager for a secondary or more focused certification is required.

    • Application Analyst III & IV required to complete and maintain one primary Certification directly related to the application and at least one secondary Certification, Proficiency, or a minimum of two Epic Badges. Manager approval is required for all secondary certifications, proficiencies, and badges to ensure relevancy and applicability to the role.

For individuals clinically trained

  • Ability to demonstrate knowledge of clinical scope of practice and workflows for roles within clinical setting

  • Ability to communicate clinical concepts to technical team

  • Understands application and clinical workflow

Preferred Requirements

  • Bachelor’s degree in Computer Science, Information Systems or related field preferred

  • Training in system analysis preferred

  • Experience as analyst implementing and testing vendor packaged software applications preferred

  • Experience in health care setting preferred

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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