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Patient Access Rep - Full Time - Kenansville, NC

Job ID: 953530
Facility: Vidant Duplin Hospital
Location: Kenansville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Oct 12, 2021

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Job Description

Vidant Health

About Vidant Duplin Hospital

Vidant Duplin Hospital is an 81-bed facility located in Kenansville, North Carolina and has 20 practicing physicians on its active medical staff. Vidant Duplin serves Duplin County and surrounding communities in Eastern North Carolina with a population of approximately 60,000 people. On an annually basis, it serves 3,800 inpatients and over 52,000 outpatients (including nearly 30,0000 ED visits), in addition to a surgical volume of 2,050.

Position Summary

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at Vidant Health.

Minimum Requirements

  • Associate Degree: preferred
  • Bachelors Degree: preferred
  • 1 to 2 years of Registration and/or Billing experience within a healthcare setting is required
  • 3 to 5 years - customer service experience is required

Required

  • Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
  • Insurance Verification experience
  • High School or Equivalent (GED) is required.



Preferred

Experience with EPIC and medical office workflows

Experience with Microsoft Office/PC-based applications (Outlook, Word and Excel)

Other Information

CASH OFFICE POSITION - HOURS:

  • 3pm-11pm
  • Monday through Friday

 

ED CHECK-IN POSITION HOURS:

  • 7am - 7 pm

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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