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Professional Billing Application Analyst - Remote

Job ID: 952003
Facility: Vidant Health
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Nov 3, 2021

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Job Description

Vidant Health

About Vidant Health

Vidant Health, located in eastern North Carolina, is a comprehensive health system that is made up of 9 hospitals that serve 1.4 million people in 29 counties. Vidant Health includes Vidant Medical Center, community hospitals, physician practices and partners that collaborate with Vidant Health to enhance the quality of life of our patients.

Information Services at Vidant Health

Vidant Health offers comprehensive Information Technology (IT) services and infrastructure to support and enable all aspects of organizational operations. Our IT division consists of a state-of-the-art data center located in Greenville, NC. The data center services all information technology needs of Vidant Health facilities. All Vidant Health owned or leased hospitals are on a common IT platform, including our electronic health record (EHR) that uses Epic's suite of applications. Vidant Health has achieved Meaningful Use Stage 2 recognition and is also approaching Stage 7 for HIMSS Analytics’ Electronic Medical Records Adoption Model (EMRAM) recognition.

Position Summary

  • Participates in end users discussions regarding workflows associated with upcoming enhancements or system changes
  • Supports the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures
  • Ability to analyze and resolve simple issues
  • Stays informed on current market trends and emerging technology developments that impact individual work
  • Recognizes sources of available information and establishes facts to recommend solutions
  • adherence to change management standards and established Service Level Agreement (SLA) for incidents and requests
  • Demonstrates effective verbal and written communication
  • Promotes cooperation and commitment within the team by working collaboratively with others
  • Communicates strengths, shares expertise and draws upon other members skills to improve team performance
  • Holds self personally accountable to meet or exceed team expectations
  • This position is required to rotate on-call responsibilities

Minimum Requirements

  • EPIC Resolute Professional Billing Administration Certification preferred
  • Ability to provide value-added upport to one or more applications
  • Independently motivated to seek knowledge through self-education, mentoring, etc. in area pertaining to their current position
  • Obtains and maintains current certification from the vendor and continued education/learning to understnad the functionality of application(s) supported as applicable to the job role
  • Bachelor degree in Computer Science, Information Systems or related field preferred
  • Training in system analysis preferred
  • Experience as analyst implementing and testing vendor packaged software applications preferred
  • Experience in health care setting preferred

For individuals clinically trained

  • Ability to demonstrate knowledge of clinical scope of practice and workflows for roles within clinical setting
  • Ability to communicate clinical concepts to technical team
  • Understand application and clinical workflow



Other Information

  • Position will be remote

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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