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Community Coordinator - Access East - Greenville, NC

Job ID: 952028
Facility: Access East, Inc
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Sep 8, 2021

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Job Description

Vidant Health

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Position Summary

The Community Coordinator is responsible for aligning patients with necessary resources within the community setting as a component of Vidant Health´s Care Coordination model. Responsibilities include evaluating patient needs and making referrals to transportation services, provider offices to establish care, community resources, and assisting clinical case managers in preventive and chronic care management activities as directed.

Minimum Requirements

  • High School plus 1-2 years of formal training/education

  • Training as medical assistant, nursing assistant, health educator, EMR, Medic, or other health related field preferred.

  • 5 years clinical experience directly supporting patients and/or providers in an ambulatory setting may be substituted for 1 year of formal training.

  • 5 years or more work experience in areas of case management, patient/client relations, managed care, provider's office preferred.

Other Information

Qualifications: The Family Navigator Service will be delivered by Family Navigators. To be eligible as a Family Navigator, the applicant must:

  • Have personal experience providing care to a loved one with IDD
  • Have a high school diploma or GED
  • Complete the approved training for the Family Navigator Role from an authorized training source
  • Provide services based on their training and their unique qualifications to work with individuals or families

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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