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Police Telecommunicator

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Job ID: 951863
Facility: Vidant Health
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Sep 22, 2021

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Job Description

Vidant Health

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.


  • Receive and dispatch routine and emergency calls and personal requests for assistance, assign officers to answer calls for service and record officer's activities, solicit information to determine appropriate resources needed to respond to requests for service.
  • Monitor, operate, and assist in maintaining all electronic equipment, mpnitor and operate Security Management Card Access System, computerized incident reporting system, computerized digital videoarchiving records system, computerized electronic surveillance /monitoring system, computerized infant protection systems, DCI system, DMV, NCIC, local, state, and federal databases, computerized dictaphone audio recording system, emergency call box systems, alarm systems,  two way radio systems, and bus transportation radio system, perform all required and scheduled back-ups of each electronic system.
  • Communicate with other law enforcement agencies.
  • Routinely make quick, informed decisions which effect the safety of  both officers and the public.
  • Perform other duties as assigned.

Minimum Requirements

  • High School or equivalent
  • Before the end of 10 months, the Telecommunicator is expected to receive his/her Telecommunications Certification from the N.C. Justice Academy. 
  • Before the end of the first 10 months, he/she is expected to be certified to operate the DCI terminal.  
  • Before the Telecommunicator is released from training, he/she will have to be certified to operate the department's Computerized Incident Reporting System.
  • 1 year or less experience with computer driven systems/equipment.  Preference to have law enforcement / security equipment related experience.

Other Information

  • 6:00 pm - 6:00 am

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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