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Benefits Advocate

Job ID: 951646
Facility: Access East, Inc
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Jul 27, 2021

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Job Description

Vidant Health

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.

Position Summary

  • Responsible for screening and identifying Access Care Network patients who are utilizing the Emergency Room inappropriately.
  • Responsible for coordinating individual and group Access Care Network participant enrollments.
  • Responsible for determining the eligibility of person utilizing the Emergency Room for care navigation/care coordination services.
  • Responsible for maintaining a database of Access Care Network enrollees and community medical homes.
  • Responsible for acting as an advocate for Access Care Network enrollees with Emergency Room and Community Medical Home Staff.

Minimum Requirements

  • High School plus 2 years or more of formal training/education required.   Prefer degree in business, health care, or related.
  • 1 - 3 years relevant experience in healthcare required.  Prefer experience in  the areas of case management, patient/client relations, insurance, medical office, business office.
  • An additional two years of education in healthcare or business may be substituted for the required experience.
  • 3-5 years of relevant experience may be substituted for additional 2 years of formal education
  • Bilingual candidate preferred.  

Other Information

  • This position will serve as a Benefits Advocate for the Farmworker H2A population in Eastern North Carolina. This position is a 1 year grant funded position.  Will include some nights and weekends.


General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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