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Program Manager - System and Procedures

Job ID: 951770
Facility: Vidant Health
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Jul 21, 2021

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Job Description

Vidant Health

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.

Position Summary

This position will provide Vidant Health expertise to execute on work that creates value, maximizes growth and improves overall business performance. This position will leverage business skills, customer service excellence and strategies to provide objective advice, expertise, and specialized skills needed to execute on large scale change. The scope of this position is in both operations of clinical practice and business processes throughout the enterprise.

The Program Manager is the next professional level of a project manager and is responsible for coordinating programs, projects, and a tactical operation of the division. Programs are usually complex and connect directly as strategic enablers of the strategic framework. Programs are cross-functional in nature, requiring participation across multiple business units; often times requiring increased team member engagement and vendors to accomplish assigned goals. The Program Manager is an active member of the program team and is responsible for leading work as planned, while meeting the stakeholder needs.

Minimum Requirements

  • Master's degree required. Degree in business project management, business, administration, engineering or health related field preferred); other fields will be considered with business-related experience. Education and years of relevant experience will vary by needs of the designated project or service required
  • Minimum of 5 years in project management, business administration, continuous quality improvement, process improvement, management consulting or other related experience required. Experience in healthcare preferred
  • Minimum of 2+ years of demonstrated experience with program management required
  • Project Management Professional or Program Management Certification required or within 1 year of hire
  • The most significant duties and essential job functions have been included in this description. The content is intended to describe the general nature and level of work associated with the position. The content does not reflect a list of all duties, essential job functions, knowledge, skills, abilities and working conditions associated with the position. Other duties and essential job functions may be assigned as necessary. The organization reserves the right to modify this job description as needed to accurately reflect the duties and essential job functions assigned.

Preferred Requirements

  • LSSBB certification preferred
  • Other statistical process controls and/or process accuracy-focused improvement methodologies
  • Healthcare industry/regulatory/change management knowledge preferred

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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