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Manager - Health Information Applications

Job ID: 950310
Facility: Vidant Health
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Jun 9, 2021

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Job Description

Vidant Health

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.

Position Summary

The Manager of HIM Application systems proactively develops and manages the process, workflow and content design, definition, build, deployment and day-to-day management of the systems and applications that comprise Vidant Health's operational areas in alignment with the mission and goals of Vidant.

The manager plays a critical role leading the implementation and optimization of Epic and other third-party Vendor applications.

These application include Epic applications - Identity, Release of Information, Chart Deficiency Tracking, Hospital Coding, along with other non-Epic applications to include but not limited to: 3M Computer Assisted Coding and 3M 360 Suite of applications, Dragon Medical One (DMO), Datix Safety Intelligence and other non-clinical departmental applications and related third party systems that will optimize business unit operations resulting in improved performance.

This position requires an understanding of Vidant Health and the individual operating unit strategic goals, as well as the ability to work with application user community and subject matter experts to plan and execute business initiatives in alignment with those goals.

This position demonstrates strong influence and exceptional level of communication to interact successfully and effectively within the IT department and with business unit leaders.

This position is responsible for the development and on-going improvement of support policies and procedures to deliver services that meet/exceed customer expectations and achieve the efficiencies of a consolidated IT service.

This position is responsible for planning, communicating, leading and coordinating system change as well as overseeing the controls and processes in place to provide a highly available and reliable system and improving operational capabilities.

This position requires a person who can work within an integrated group, and manage and mentor personnel to ensure most effective utilization of individual skills and staff development.

The manager must be detail, action, solution and results oriented and must demonstrate creativity, foresight and mature judgment in managing the production environment.

Minimum Requirements

  • Bachelor's degree in business, healthcare administration, computer technology, information management, or related field; or equivalent combination of education and experience.

  • Epic certification strongly preferred. Completion of Epic certification will be required.

  • Experience:

    • Minimum seven (7) years in healthcare environment and three (3) years managing or leading and developing staff with a strong operational background and proven track record of accomplishments in Information Services within a large, complex multi-location organization.

    • Seasoned professional with at least 3 years subject matter experience in the area of patient access and registration and a deep understanding of healthcare operations as well as the current business issues and trends influencing health care providers.

    • Demonstrated track record implementing and successfully managing a mission critical IS production environment with multiple stakeholders in a multi-entity, geographically diverse organization.

    • Strong understanding of Epic Identity, Release of Information, Coding and Deficiency Tracking preferred.

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