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Point of Service Specialist - Urgent Care Center

Job ID: 950135
Facility: The Outer Banks Hospital, Inc.
Location: Nags Head, NC
FT/PT: Part-Time
Reg/Temp: Regular
Date Posted: Apr 29, 2021

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Job Description

Vidant Health

About the Outer Banks Hospital
Known for the wide expanse of open beaches and the Cape Hatteras National Seashore, the Outer Banks of North Carolina is home to The Outer Banks Hospital.
Situated in Nags Head, we’re driven to provide the highest-quality, compassionate care in a manner that embodies the friendly hospitality that the Outer Banks is renowned for. Our patient survey ratings and team member engagement scores rank among the best in the nation. We may appear small but we’re mighty and are one of only a handful of critical access hospitals in the U.S. to have an accredited cancer program.
Voted one of the top 100 community hospitals in the nation by Becker’s Hospital Review, we are a partnership between Vidant Health in Greenville, NC and Chesapeake Regional Healthcare in Chesapeake, VA. We offer a broad range of inpatient and outpatient services to meet the healthcare needs of our community, whose year-round population of 35,000 swells to over 250,000 in the summer months.
Our campus offers four ORs, a medical/surgical unit, a labor & delivery suite with a dedicated caesarian section OR, a full rehabilitation therapy center, cancer treatment and radiation therapy center, and a 24-hour emergency department.
In addition, we are affiliated with the Outer Banks Medical Group comprised of multiple primary care, specialty care, and urgent care practices.  
We welcome you to make a difference with us and to become a part of our collaborative and innovative community.

Position Summary

The Point of Service Specialist is responsible for providing quality customer services to all patients, patients family members, visitors, physicians and co-workers. Performs all duties associated with registering patients for professional fees related to practice including obtaining demographic, insurance and medical information from all patients and/or family members. Accurately enters appropriate patient information and charges into the EMR (electronic medical record) of The Outer Banks Hospital, for appropriate registration/dual registration.

Minimum Requirements

High School plus 1 to 2 years of formal training or education.

One year experience in physician reimbursement preferred or experience in medical office environment. Excellent customer service and computer skills needed. Medical terminology preferred. Must be skilled in utilization of office machines.

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