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Supervisor, Food & Nutrition Call Center

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Job ID: 949336
Facility: Vidant Medical Center
Location: Greenville, NC
FT/PT: Part-Time
Reg/Temp: Regular
Date Posted: Jul 10, 2021

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Job Description

Vidant Health

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.

Position Summary

  • Directly supervises all employees and their respective action in their assigned areas to ensure the ordering, preparation, delivery, and service of quality food to patients, employees, and visitors.  Serves as a working supervisor coordinating activities of workers or service employees engaged in the "At Your Request" (AYR) program while performing day today assignments.  Assists in ensuring a safe working environment throughout the facility for all employees.  Assists in monitoring employee productivity and provides suggestions for increased service or productivity.  Provides  supervision of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities.  Orients and trains employees and interns on job tasks for call center operator, host/hostess, and the ambassador.  Works with customers and employees to ensure satisfaction in such areas as quality, service, accuracy, and problem resolution.  Provides assistances to other areas of the AYR program as needed.

Minimum Requirements

  • High School or equivalent is required.
  • Must be able to read, write and speak English (Bilingual in Spanish is encouraged)
  • Related experience or education demonstrating knowledge of normal and modified diets and the Carbohydrate Counting and Protein Exchange Systems is required.  One year of supervisory experiences of more than 5 people, and knowledge of how to write a schedule.
  • Nutrition education background or previous hospital food service, diet office, of clerical experience preferred.
  • 1 to 3 years experience is required.

Other Information

  • Part time 3:00 pm - 7:00 pm.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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