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Patient Access Representative I

Job ID: 949242
Facility: Vidant Duplin Hospital
Location: Kenansville, NC
FT/PT: Part-Time
Reg/Temp: Regular
Date Posted: Mar 26, 2021

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Job Description

Vidant Health

About Vidant Duplin Hospital

Vidant Duplin Hospital is an 81-bed facility located in Kenansville, North Carolina and has 20 practicing physicians on its active medical staff. Vidant Duplin serves Duplin County and surrounding communities in Eastern North Carolina with a population of approximately 60,000 people. On an annually basis, it serves 3,800 inpatients and over 52,000 outpatients (including nearly 30,0000 ED visits), in addition to a surgical volume of 2,050.

Position Summary

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at Vidant Health.

Minimum Requirements

Required

  • High School or Equivalent (GED) is required.
  • 1 to 2 years of Registration and/or Billing experience within a healthcare setting is required
  • 3 to 5 years - customer service experience is required
  • Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
  • Insurance Verification experience

Preferred

  • Associate Degree: preferred
  • Bachelors Degree: preferred
  • Experience with EPIC and medical office workflows
  • Experience with Microsoft Office/PC-based applications (Outlook, Word and Excel)

Other Information

  • This is a float position. Candidate must be flexible to work any hours and different positions with the department. 
  • First, second, and third shift
  • Nights and holidays
  • 20 hours/week

 

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