About Vidant Medical Center
Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.
- Coordinate care with unit and hospital services on decedent care services at time-of-death.
- Conduct appropriate interactions with next-of-kin and/or present family members to provide necessary assistance, support, and completion of decedent care responsibilities.
- Ensure compliance with legal, state, and federal regulations, required documents and procedures related to Decedent Care.
- Move decedents off units and transport to hospital morgue to release to funeral homes.
- Knowledge of Vidant Medical Center autopsy procedures and ability to talk to family to explain variations available when necessary.
- Provide end-of-life and decedent care support and education related to end of life options to families.
- Document any unclaimed belongings that go to the morgue with the decedent.
- Work cooperatively with Palliative Care staff on overall end-of-life related care goals and responsibilities.
- Assist in upkeep of morgue including cleaning and disinfecting.
- Ensure the family receives necessary bereavement support.
- Assist in the orientation and training of staff and volunteers.
- Act as liaison with clinicians, hospital services, Medical Examiners, deceased patients' family and funeral homes to expedite paperwork processing, bed-turnover and release of decedent from the hospital.
- Provide feedback to Decedent Care Supervisor of potentially complicated Decedent Care events and involve Risk Management as per protocol.
- Coordinate inpatient autopsy services and act as the liaison between the Medical Examiners and deceased patients' family.
- Work with funeral homes, providers and Health Department to address incomplete or inaccurate death certificates.
- Work collaboratively with Carolina Donor Services, Miracles in Sight and governmental agencies (county and state) using a "customer service" framework to facilitate the Decedent Care process.
- Bachelor's degree is required
- Two years of healthcare related experience or post-mortem related experience preferred.
- Strong interpersonal communication skills, verbal and written
- Ability to communicate and work effectively with all levels of staff
- Commitment to a high standard of customer service
- Knowledge of medical terminology, basic computer skills and communication tools are required.
- Intermediate MS Word, Outlook, Excel, Access, EPIC skills required.
- Ability to problem solve, make decisions, set priorities and keep accurate, timely and orderly records.
- Attention to Detail is critical.
- Act as team player exhibiting flexibility, self-motivation, dependability, and the ability to work well with others.
- As needed, hours may vary, evenings, night and weekends.
It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.