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Population Health IT Project Manager

Job ID: 948034
Facility: Vidant Health
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Jun 15, 2021

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Job Description

Vidant Health

About Vidant Health

Vidant Health, located in eastern North Carolina, is a comprehensive health system that is made up of 9 hospitals that serve 1.4 million people in 29 counties. Vidant Health includes Vidant Medical Center, community hospitals, physician practices and partners that collaborate with Vidant Health to enhance the quality of life of our patients.

Information Services at Vidant Health

Vidant Health offers comprehensive Information Technology (IT) services and infrastructure to support and enable all aspects of organizational operations. Our IT division consists of a state-of-the-art data center located in Greenville, NC. The data center services all information technology needs of Vidant Health facilities. All Vidant Health owned or leased hospitals are on a common IT platform, including our electronic health record (EHR) that uses Epic's suite of applications. Vidant Health has achieved Meaningful Use Stage 2 recognition and is also approaching Stage 7 for HIMSS Analytics’ Electronic Medical Records Adoption Model (EMRAM) recognition.

Position Summary

The Project Manager II is responsible for the management of key Information Services projects throughout the project life cycle by following Vidant Health's Project Management Framework and system development lifecycle methodology. Management of medium to large Information Services projects including utilizing framework and methodology guidelines to deliver projects on schedule and on budget while meeting the needs of the project sponsors. Projects may be cross-functional in nature and may require participation across multiple business units


1. Independence and Leadership skill

  • Independently manages own work efforts and effectively guides work of others
  • Demonstrates ability to manage small to medium scope projects following standards and procedures set by PMO methodology. Takes responsibility to make things happen and get things done for successful project delivery
  • Contributes to the development of team and department goals and strategies; able to see the "big picture" and effectively communicate to others
  • Identifies process and performance improvement opportunities; proposes ideas, solutions and action plans to enhance team and departmental functions
  • Actively promotes collaboration and strives to achieve team and organizational goals while mentoring and coaching others
  • Demonstrates ability and willingness to assume greater responsibilities. Provides subject matter expertise to help improve team performance and drive results. Embraces and promotes change, innovation and leads by example
  • Able to provide leadership for team in manager's absence

2. Organization and Industry Knowledge

  • Stays informed on current market trends and emerging technology developments that impact the department
  • Understands collective organizational needs
  • Demonstrates commitment to learning by actively participating in department meetings and organizational forums, improvement efforts, training opportunities and career development goals
  • Involved in external professional associations (user groups, etc) and is sought out by peers for subject matter expertise
  • Good understanding of health care industry preferred

3. Accountability

  • Accepts responsibility for own actions and decisions.  Does not make excuses for errors.  Acknowledges and corrects own mistakes, following the Just Culture Model
  • Demonstrates a commitment to service excellence, following IS Standards of Behavior, governance and performance management processes and contributes to reinforcement across the team
  • Pays attention to details. Completes work, which is thorough, complete and does not require assignment to be redone
  • Work is completed in a manner that accomplishes the desired results and significantly exceeds standards of acceptability

4. High Reliability (Problem Solving Skills)

  • Remains constantly aware of how processes and systems affect the organization, what is or isn`t working as they perform work and deliver services
  • Doesn't make assumptions.  Asks questions about the processes even if  they've been in place forever.  Constantly examines data and metrics in problem definition, and is willing to challenge long-held beliefs
  • Considers all possible alternatives to resolve work problems.  Recognizes sources of available information and obtains and documents detailed facts
  • Uses subject matter expertise to propose multiple alternatives and recommend optimal solution.  Makes effective decisions for self and team within scope of authority
  • Reviews data to understand trends and proposes proactive action to prevent issues from occurring in the future

5. Communication Skills

  • Interacts with team members and customers in a courteous, respectful and reciprocal manner
  • Develops effective working relationships with others
  • Practices attentive and active listening
  • Handles difficult interpersonal situations with the intent of making positive contributions that result in desired outcomes and resolve issues
  • Impacts positively on relationships between others. Demonstrates consensus building skills
  • Understands and adapts to different personal styles to achieve results

6. Teamwork

  • Assists in development of shared vision, goals, objectives and values of team
  • Promotes cooperation and commitment within the team by working collaboratively with others and facilitating cross-team involvement.  Communicates strengths, shares expertise and draws upon other members skills to improve team and department performance
  • Recognizes, values and supports other team member contributions
  • Develops, respects and reinforces team processes across department
  • Contributes and helps facilitate team decisions.  Respects and actively supports team decisions once they are made
  • Holds self personally accountable to meet or exceed team expectations and reinforces behavior in others
  • Acknowledges and celebrates the achievements of team and teammates

7. Quality and Safety

  • Understands the importance of and complies with incident and service request responsiveness and adherence to Service Level Agreement (SLA) requirements to minimize business disruptions and safety risks.  Recommends and coordinates activities with internal and external resources as needed to improve performance
  • Understands the risks and consequences that errors could have on patient care and/or organizational finances and establishes a plan with team to mitigate risk

Minimum Requirements

  • 8 to 10 years project management experience preferred
  • Knowledge of healthcare practices and culture preferred
  • PMP Certification strongly preferred
  • Bachelors degree or equivalent experience required

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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