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Referral Specialist - Greenville, NC

Job ID: 947296
Facility: Vidant Health
Location: Greenville, NC
FT/PT: Full-Time
Reg/Temp: Regular
Date Posted: Feb 10, 2021

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Job Description

Vidant Health

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.


Position Summary

This position is responsible for coordinating referral requests for specialty and primary care services received from physicians throughout eastern North Carolina. This position provides assistance and support to Physician Outreach and Market Development team members. This person will act as a liaison between patients, providers and team members for patient referrals and follow up needs.

Minimum Requirements

  • Associate Degree - required

  • Zero to two years related experience

Preferred Requirements:

  • Ability to assimilate information from a variety of sources, analyze information, and determines a course of action.

  • Ability to consider diverse opinions and incorporate them into the decision-making process.

  • Commitment to a high standard of customer service.

  • Patient Access Services(PAS), Guarantor, and Insurance knowledge is a plus.

  • Experience in health care or related field.

  • Knowledge of HIPAA regulations.

  • Strong customer service focus and willingness to problem solve.

  • Ability to multitask and stay organized in a busy environment.

  • Ability to demonstrate independently judgment.

  • Effective verbal and written communication skills and the ability to manage competing priorities.

  • Excellent computer skills (Word, Excel, PowerPoint, etc).

  • Working knowledge of medical terminology.

  • EPIC knowledge

  • Bachelor's Degree or higher


General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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