OpTime Application Analyst - Greenville

Job Description

Vidant Health

About Vidant Health

Vidant Health, located in eastern North Carolina, is a comprehensive health system that is made up of 9 hospitals that serve 1.4 million people in 29 counties. Vidant Health includes Vidant Medical Center, community hospitals, physician practices and partners that collaborate with Vidant Health to enhance the quality of life of our patients.

Information Services at Vidant Health

Vidant Health offers comprehensive Information Technology (IT) services and infrastructure to support and enable all aspects of organizational operations. Our IT division consists of a state-of-the-art data center located in Greenville, NC. The data center services all information technology needs of Vidant Health facilities. All Vidant Health owned or leased hospitals are on a common IT platform, including our electronic health record (EHR) that uses Epic's suite of applications. Vidant Health has achieved Meaningful Use Stage 2 recognition and is also approaching Stage 7 for HIMSS Analytics’ Electronic Medical Records Adoption Model (EMRAM) recognition.

Position Summary

• Participates in end users discussions regarding workflows associated with upcoming enhancements or system changes

• Supports the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures

• Ability to analyze and resolve simple issues

• Stays informed on current market trends and emerging technology developments that impact individual work

• Recognizes sources of available information and establishes facts to recommend solutions

• Adherence to change management standards and established Service Level Agreement (SLA) for incidents and requests

• Demonstrates effective verbal and written communication

• Promotes cooperation and commitment within the team by working collaboratively with others

• Communicates strengths, shares expertise and draws upon other members skills to improve team performance

• Holds self personally accountable to meet or exceed team expectations

• This position is required to rotate on-call responsibilities

Responsibilities

• All Application Analysts are required to provide all core job duties for, but not limited to, the following applications to provide comprehensive tools for end users:

  • Epic Electronic Medical Record, specifically Epic Optime and Anesthesia, and associated Epic tools such as Reporting Workbench and Epic Radar Dashboards

  • GE CPM Operating system

  • GE Compurecord Anesthesia system

  • Integrated third party applications -Tissue Tracking, Divinci -Robotix, SPM, Centrak RTLS, Realview, Patient Notification Systems, and any others added during employment period for the OR team.

  • Integrated content from IMO, Elsevier CPM, and Krames Staywell

  • Integrated technology - OR anesthesia carts, RTLS devices, Capsule middlewear for Anesthesia

Minimum Requirements

• Associate degree or equivalent work, training and experience required

• Ability to provide value-added support to one or more applications

• Independently motivated to seek knowledge through self-education, mentoring, etc. in areas pertaining to their current position.

• Obtains and maintains current certification from the vendor and continued education/learning to understand the functionality of applications(s) supported as applicable to the job role

• Application Analyst II-IV must have progressive experience with healthcare vendor applications, specifically in large-scale EMR implementations in the acute care setting 

• Operating room experience preferred for Application Analyst I & II and required for level III & IV

• Certifications:

  • Application Analyst I & II required to complete and maintain one primary Epic Certification (eg. Epic OpTime or Anesthesia Certification). Prior approval by manager for a secondary or more focused certification is required.

  • Application Analyst III & IV required to complete and maintain one primary Certification directly related to the application and at least one secondary Certification, Proficiency, or a minimum of two Epic Badges. Manager approval is required for all secondary certifications, proficiencies, and badges to ensure relevancy and applicability to the role.

For individuals clinically trained

• Ability to demonstrate knowledge of clinical scope of practice and workflows for roles within clinical setting

• Ability to communicate clinical concepts to technical team

• Understands application and clinical workflow

Preferred Requirements

• Bachelors degree in Computer Science, Information Systems or related field preferred

• Training in system analysis preferred

• Experience as analyst implementing and testing vendor packaged software applications preferred

• Experience in health care setting preferred

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.