Social Worker - Case Manager - Cancer Services

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The Outer Banks Hospital



Vidant Health

About the Outer Banks Hospital

Located in the beautiful coastal town of Nags Head, NC. The Outer Banks Hospital offers high-quality care in a compassionate environment—it’s what we’re known for on the Outer Banks.

We opened in March 2002 as a joint venture between Vidant Health and Chesapeake Regional Healthcare. Our facility includes eighteen acute care medical-surgical beds, two labor and delivery/recovery/post-partum beds, a level II nursery bed, a designated caesarian section room, three operating rooms, outpatient and diagnostic services along with a 24-hour emergency department. Affiliated with The Outer Banks Hospital is The Outer Banks Medical Group (a Vidant Medical Group partner) which is comprised of eight physician practices.

As a community hospital, we offer a broad range of inpatient and outpatient services. We meet the health care needs of our coastal community, whose year-round population of 35,000 swells to 250,000 in the summer months.

We welcome you to make a difference with us and become a part of a collaborative community that touches lives, including yours.


Position Summary

As a member of the health care team, the Licensed Clinical Social Worker assists clients, families and caregivers to cope with the experience of facing cancer and chronic disease by providing biopsychosocial/spiritual assessment, diagnosis and/or treatment/interventions/advocacy to support clients and their support systems through complex decision-making, assisting with practical, financial and biopsychosocial needs to optimize treatment and facilitate effective transitions in care.    


  • Performs strength-based comprehensive biopsychosocial, emotional, spiritual cultural & financial assessments.  Assesses for and recognize social determinants for wellness and recovery.  Identifies actual/potential barriers to effective care delivery.  Conducts ongoing assessment of clients appropriate to age and cultural background in accordance with client-directed goals, across the continuum of care from prevention/screening through advance care planning and end of life.  

  • Creates strength-based collaborative plans of care with clients and their support systems, to mitigate barriers, optimize access to care, plan for transitions in care and support clients and their families.   

  • In the context of a clinical relationship and in collaboration with the health care team, provides social work interventions to support and empower clients and their support systems to effectively cope with the impact of their clinical condition, optimizing function and overall well-being and adapting approaches to meet individual and ongoing needs. 

  • Incorporates evidence-based theories and methods to provide biopsychosocial support to clients, and their support systems, particularly during periods of high emotional distress and anxiety, including individual, group therapy either onsite or by referral. Utilizes counseling, motivational interviewing, crisis intervention, education, case management as appropriate for the clinical setting. 

  • Supports clients and family members with end of life decision-making and advance care planning.

  • Collaborates with the multidisciplinary team, participating in team rounds, huddles and care conferences for complex client care coordination.

  • Develops and maintains effective working relationships with internal and external resources, social service agencies, payers and other community-based resources.  Promotes autonomous client decision-making and empowers clients, families and caregivers through education and encouragement to self-advocate and communicate their needs. Adheres to mandatory reporting of abuse, neglect and/or exploitation. 

  • Applies knowledge of insurance processes (Medicare, Medicare, and third-party payers), community resources and financial services to assist clients in gaining access to care and addressing financial distress. 

  • Provides therapeutic communication to clients and their support system through consultation, education, facilitation and team organization.  Utilizes clear, concise communication with internal/external partners and members of the health care team to enhance provision of care and services across the continuum.  Communicates changes in client condition or goals of care related to biopsychosocial, spiritual, environmental, financial and eligibility factors to the multidisciplinary team. 

  • Maintain accurate and timely documentation within professional standards and in accordance with departmental policies and procedures. 

  • Serves as Cancer Committee Psychosocial Services Coordinator; Coordinates all aspects of psychosocial services within the cancer service line, in collaboration with the Cancer Committee, to insure compliance with the American College of Surgeons Commission on Cancer Accreditation standards. Establishes a process for integrating and monitoring distress screening and the provision of psychosocial care either on-site or by referral; and reports to the cancer committee annually and as indicated. 

  • Participates in the tracking of metrics, program and client outcomes.

  • Performs duties in a manner that adheres to social work professional standards and code of ethics and in compliance with regulatory guidelines.  Protects confidentiality and establishes and maintains professional role boundaries with clients, families and caregivers. 

  • Coordinates and participates in community outreach events to support and empower clients and their support system to effectively cope with the impact of their clinical condition and enhance the provision of care across the continuum. 

Minimum Requirements


Masters Degree from an accredited school of social work. Current license in the State of North Carolina as a Licensed Clinical Social Worker; OSW-C preferred.



Minimum of Two years of relevant Social Work experience required, preferably in a healthcare setting.    

Other Information

This is a full-time, 32 hours per week, position.

This position is an exempt position, which means it is not eligible for overtime under the Fair Labor Standards Act.

This position is eligible for full-time benefits.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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