Service Line Quality Liaison - Greenville, NC

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927650

Vidant Medical Center

Full Time

Regular

Summary

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.

Position Summary

The primary role of the Service Line Quality Liaison is to support the quantitative, strategic, and non-clinical quality needs of the service line. The role exists to improve quality performance of the service line by enhancing the administrative attention to detail in the areas of quality analysis and other special projects.Collaborates with Vidant Medical Center Office of Quality. Coordinates regulatory compliance and accreditation tracking for the Service Line. Collaborates with Vidant Medical Center Infection Control. Coordinates Risk Avoidance activities for the Service Line. Collaborates and coordinates activities with Service Line leadership to achieve quality outcomes.

Responsibilities

Collaborates with Vidant Medical Center Office of Quality.  Reviews records, participates in root cause analysis, serves as clinical expert to do a gap analysis, assists with RN peer review, assesses staff competency and orientation via chart audits, assists with integration for Medical Staff Leadership and participates in assessment and implementation of Service Quality action plans.

Coordinates regulatory compliance and accreditation tracking for the Service Line.  Uses knowledge of JCAHO and DFS standards, collects data and prepares reports in support of accreditation standards, routinely reviews charts for compliance with JCAHO standards and NPSQ, and rounds and assesses staff knowledge of JCAHO standards.

Collaborates with Vidant Medical Center Infection Control.  Assists with development implementation and evaluation of programs to prevent infections, reviews clinical practice to assess compliance with expected infection control practices, and coordinates implementation of process change associated with infection control practices.

Coordinates Risk Avoidance activities for the Service Line.  Role model behaviors, assists with integration and support for Behavior Based Expectations (BBE) and Red Rule compliance, Participates in FMEA's, assists with development implementation and evaluation of programs to prevent unanticipated events involving patients, employees, visitors, and others, and reviews high risk patient charts for quality of care, best practices and compliance regulations.

Collaborates and coordinates activities with Service Line leadership to achieve quality outcomes. Acts as change agent for best practice.  Manages information to meet organizational expectations.  Reports data to managers, physicians and groups that are key change agents.  Develops effective processes for regular communication with service line VP.

Minimum Requirements

  • Master's degree in Nursing required. Minimum of three years progressively related work experience required.
  • Licenses in NC and national certification in the professional clinical discipline.
  • Experience with performance improvement,  patient safety and quality.   Clinical performance improvement skills Critical thinking skills.  Strong Interpersonal skills.
  • Women's and Children's experience preferred.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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