Reimbursement Assistant

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Vidant Medical Group

Full Time



About Vidant Medical Group

Vidant Medical Group is a reputable and established multi-specialty physician group that provides superior care for the health and wellness needs of eastern North Carolina's patients. With more than 350 primary and specialty care providers in more than 70 locations, quality health care is never far from home.


  • Completes all necessary information files in the computer to process insurance claims and patient statements.
  • Enters charges from coded/scanned encounter forms and/or charge sheets into the A/R system.
  • Handles telephone inquires from insurance companies and patients professionally, timely and accurately.
  • Research, correct and resubmit all insurance denials.
  • Verify claim status from insurance companies on all claims over 60 days.
  • Handle all necessary adjustments to patient accounts including insurance and administrative write-offs.
  • Make recommendations on past due accounts regarding collection agency action, financial hardship, payment
    arrangements or bad debt write off.
  • Maintain accurate and up to date documentation in PRISM on all adjustments and correspondence on accounts.
  • Post monies into accounts from insurance and private pay patients accurately and timely.
  • Participates in departmental performance improvement activities.
    Adheres to hospital policies and procedures.

Minimum Requirements

  • High school graduate required. Must have minimum of 2 years medical office experience performing computerized billing to include working knowledge of medical terminology, high degree of organization and attention to detail and accuracy.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.


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