Referral Coordinator - Vidant Neurosurgery Goldsboro

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Vidant Duplin Hospital

Full Time



About Vidant Medical Group

Vidant Medical Group is a reputable and established multi-specialty physician group that provides superior care for the health and wellness needs of eastern North Carolina's patients. With more than 350 primary and specialty care providers in more than 70 locations, quality health care is never far from home.


  • The Referral Coordinator must demonstrate the knowledge and skills necessary to coordinate operations of the referral processes, including, but not limited to pre-certifications, and scheduling appointments. Office equipment operation and additional duties as required by practice manager.

  • Coordinate operations and processes

  • Obtaining pre-certifications

  • Collaborate with medical practices/facilities to schedule referral appointments, diagnostic testing, and imaging procedures timely.

  • Coordinate referral appointment information and testing/visit instructions to patients by telephone or letter.

  • Maintaining Excel spreadsheet Referral Log.

  • Fax required documents (office notes and orders) to non-EHR practices/facilities in preparation of patient's visit/test.

  • Scan documents (office notes/test results) into EHR from non-EHR practices/facilities.

  • Office Proficiency

  • Must possess excellent telephone skills.

  • Must be capable of multitasking.

  • Must possess computer skills, with Excel and Word knowledge/experience.

  • Must possess written communication skills.

  • Office equipment operation

  • Cross-train to provide office coverage in other areas.
  • Must be capable of operating multi-line telephones, scanner, copier, and fax machine.
  • Additional duties as required by manager

  •  Monitors inventory needs and reports to the practice manager.

  • Other duties may be required that are not list.


Minimum Requirements

  • High School + 1-2 years formal training/education

  • Must possess CPT and ICD-9/10 coding knowledge. Must know medical terminology, anatomy and physiology.

  • 1-3 years related work experience

  • Must possess computer skills, with Excel and Word knowledge/experience  


General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

Vidant Health is an Equal Opportunity Employer.  EOE Applications for Vidant Health and its subsidiary corporate entities are accepted and employees are chosen for employment without regard to race, color, gender, religion, age, national origin, marital status, citizenship, veteran status, or disability.


Contact Information

For additional information, please contact:

Melissa Herring,  Human Resources Specialist


Tel: (910) 296-2653


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