Quality Specialist I - Community Care Plan - Greenville, NC

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Vidant Medical Center

Full Time


Vidant Health

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.


  • Coordinates the development, implementation and outcomes of quality projects, programs and initiatives.
  • Provides quality improvement expertise in assessing, evaluating and monitoring improvement strategies.
  • Develops and refines, in collaboration with clinical and medical leadership, action plan for quality improvement.
  • Assists key service and priority areas with the development and annual review of operational QI plans, including measures of success.
  • Maintains close familiarity with the flow of care, staffing issues, documentation, inter and intradepartmental issues across the organization.
  • Provides education, coordination and guidance to QI committees and activities to adequately apply all available legal protections of quality data, discussions and activities.
  • Coordinates collection, validation and submission of quality data to outside agencies.
  • Assesses and applies the appropriate quality tool to achieve desired outcomes.
  • Monitors action plans to achieve targeted outcomes.
  • Incorporates evidenced based research and best practice.
  • Functions as effective change agent to achieve desired quality outcomes and to ensure progress of quality initiatives.
  • Mentors staff to be active participants in quality and change processes.
  • Supports efforts to comply with accrediting and regulatory agencies.
  • Monitors compliance with JCAHO , licensing bodies, and other accrediting standards.
  • Works with departments/services/priorities to become compliant as issues arise.
  • Assists as requested in supporting VMC site visits and prepares required document.
  • Consults with quality peers throughout the state.
  • Actively participates in appropriate local, state, and national quality organizations.
  • Contributes to educational programs
  • Participates in educational conferences.
  • Maintains own knowledge base to perform position responsibilities.
  • Within 3 years of initial employment in the department has obtained and/or maintained appropriate quality certification.
  • Maintains confidentiality of medical records and complies with all applicable state and federal regulations, including, but not limited to, HIPAA and HITECH

Minimum Requirements

  • BS required. Allied Health, Business, Public Health, Computer Sciences with a concentration in healthcare or comparable.
  • 2 to 3 years experience in leadership, quality representative or management role required.

Other Information

  • 1 full time vacancy.
  • Grant funded.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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