Physician Outreach Manager - Greenville, NC

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Vidant Health



Vidant Health

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Position Summary

Responsible for development and cultivation of provider relationships as it relates to growth strategies for Vidant Health. Manage activity, provide information about health system services and providers, utilizing various reporting tools and resources within Vidant Health. Develop, strengthen and manage provider relationships through gathering market intelligence, identifying opportunities and improving communications to increase utilization of Vidant Health services. Responsible for the strategic implementation, management and reporting of an annual network/sales plan based on identified service lines, markets, initiatives and projects.

Minimum Requirements

  • Bachelor Degree or higher
  • Three to four years related experience
  • Experience working in a sales or customer service environment, experience working with healthcare providers required
  • Computer proficiency with experience in customer/physician relations management platforms as well as Microsoft Office products: Word, PowerPoint, Excel and Outlook.
  • Experience in developing business plans, models, and presentations in support of provider outreach
  • Knowledge of the healthcare industry, particularly on evolving trends
  • Understanding of academic medical center complexities and ability to operate across lines of authority within matrixed relationships
  • Comfort with ambiguity and with shared ownership of programs, initiatives, and deliverables.
  • A clear and independent thinker with established analytic skills
  • Ability to align complex strategic initiatives
  • Track record of successful customer service, communication effectiveness, and relationship building, execution and ongoing development
  • Commitment to working as a visible leader representing Vidant Health in the field establishing new relationships and visiting long time referral physicians and their practices
  • Project competence, confidence, emotional intelligence and mature judgment.
  • Ability to efficiently and effectively manage multiple tasks.
  • Experience working with community based physicians, sub specialist and demonstrated ability to develop and maintain trusting and effective relationships with physicians and their practice managers or office staff
  • Competence in data collection, analysis and reporting
  • Exceptional written and verbal communication skills
  • Ability to make presentations that utilize data to drive clear decisions
  • Ability to manage resources including travel, networking, and entertainment budget. Ability to work in a fast paced, patient service oriented environment

Preferred Requirements

  • Five to seven years related experience
  • Masters Degree or higher

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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