Patient Placement Coordinator

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916713

Vidant Medical Center

Full Time

Regular

Summary

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties.  But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.

Responsibilities

  • Maintains direct communication with referring and accepting physicians as it relates to patient acceptance and transfer agreements, physician satisfaction surveys and thank you letters, HealthDirect nurses regarding referral screenings and referring facilities for the purpose of follow up calls and facsimiles.
  • Research and document Regional referral issues. Maintain the Regional Referral Acceptance Environment (RRAE) database and request service enhancements as needed. Create physician satisfaction surveys using specialized software, update content based on data trends and generate reports for presentation to various management and medical staff. Maintain WinPFS database on a continuous basis to include discharging patients from the database
  • Extract data from the RRAE to generate statistical reports for use by PAS management and Vidant executive staff on a weekly, monthly and quarterly basis.  Provide education and training to all RRAE end users. Provide updates to staff as changes occur to database. 
  • Demonstrates the knowledge and skills necessary to provide service appropriate to the age and acuity of the patient. Prepare and implement policies and procedures. Cross-trained to provide support services within the department. Coordinate and provide service recovery initiatives related to delayed referral placements. Other duties as assigned by supervisor or management 

Requirements

  • High School plus 2 years or more of formal training or education or Associate Degree in Business Administration, ART Medical Record Technology, Health Care Management Technology, Medical Office Technology, Computer Science, Information Systems. 
  • ONE to TWO  years experience in Healthcare setting, medical office, or other healthcare facilities.

Other Information

  • Full-time, hours will be days & evenings (with potential nights) includes every other weekend.  Shifts will be in 8 hour, 10 hour or 12 hour shifts.  Supervisor will collaborate with staff to make schedules.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

 

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