Patient Counselor - Legal - Business Office - Greenville, NC

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Vidant Health



Vidant Health

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Position Summary

  • Process accounts involving liabilities, estates and bankruptcies in accordance to North Carolina Cease and Desist (legal provision that prevents creditors from pursuing debtors for money owed). 
  • Review and monitor accounts placed in a legal status hold through the EPIC work queues
  • Perform the duties of a Patient Counselor and Assistant Patient Counselor as required
  • Perform other related responsibilities as requested or required

Minimum Requirements

  • High School plus 2 years of formal experience or education in Health Occupations, Business, criminal justice or related
  • Associate degree plus 2 yrs of formal experience in Health Occupations, Business, Attorney Office, Criminal Justice or related 
  • Paralegal preferred
  • One additional years of related experience may be substituted for one year of the required education with a maximum substitution of two years
  • More than 2 years experience in an Attorney's office, Business Office or Doctor's office preferred

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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