Patient Access Team Lead - Patient Testing Center - Greenville, NC

If you are interested in multiple opportunities, you will need to apply for each position separately.

Apply Now

945624

Vidant Medical Center

Full-Time

Regular

Vidant Health

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.

Position Summary

Serves as a knowledge and resource expert for Patient Access Representatives. Responsible for assisting with the supervision of staff and supporting management with various functions related to all patient registration activities including patient reception, face-to-face registration, insurance verification, financial counseling, cash collections, chart reconciliation and patient discharge. Individual must demonstrate proficiency in all aspects of the registration process and ensures that the team completes the work in a timely fashion. Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups. Acts as primary liaison for patients receiving professional and hospital services.

Minimum Requirements

Required

  • High School or Equivalent (GED) is required
  • 4 - 5 years - registration/insurance verification and scheduling experience in EPIC, or other EHR systems within a hospital or medical office environment; customer service experience is required.
  • Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
  • Proficient computer skills; Experience with Microsoft Office applications (Outlook, Word and Excel)

Preferred

  • Associate Degree: preferred
  • Bachelors Degree: preferred
  • Experience with EPIC and medical office workflows
  • Insurance Verification Experience

Other Information

Questions?  e-Mail: JOBS@VIDANTHEALTH.COM

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Share This: