Patient Access Representative - SurgiCenter - Greenville, NC

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Vidant SurgiCenter

Full Time



About Vidant SurgiCenter

Vidant SurgiCenter operates a licensed freestanding ambulatory surgery center dedicated to serving the patients of eastern North Carolina with a high quality staff and first class facility. The facility has 10 state of the art operating rooms, 17 preoperative bed stalls, 22 post anesthesia beds, 6 recovery center beds and a patient/family centered lobby. Vidant SurgiCenter is a joint venture between Vidant Medical Center and local physicians with a Joint Commissions Accreditation of Ambulatory Health Care. Vidant SurgiCenter will enhance the patient experience by improving the ease of access for patients and referring physicians. Under the guidance of Vidant Health and physicians, Vidant SurgiCenter will be the destination for outpatient surgery by providing quality, safe patient care, marketing to consumers and enhancing the relationships and referrals of physicians. By providing excellent, effective and efficient care to our patients the mission of Vidant SurgiCenter will be achieved.

Responsible for insurance verification, pre-certification and/or authorization. Will also provide preregistration, patient admissions/registration, interviews, and clerical assistance within the department.


  • Performs insurance verification, pre-certification and/or authorization.
  • Provide insurance benefits interpretation and counseling.
  • Responsible for preregistration and/or registration.
  • Maintain knowledge of medical terminology and third party payor regulations.
  • Supply and/or work data quality and statistical reports.
  • Ensure patient and customer satisfaction.
  • Ensure point of service collection process.

Minimum Requirements

  • High school diploma or equivalent required.
  • Background in collections and billing.
  • Computer skills and knowledge required. Software applications, patient management and document imaging.

Preferred Requirements

  • Associate degree in medical and/or insurance related field preferred. Example: Medical Office Technology or Healthcare Management.
  • Substitution for Associates degree: Minimum of three (3) years of experience in a comparable position. Example: Physician office, public health agency, insurance company, co-op or internship.
  • Knowledge of Epic/Healthspan is preferred.

Other Information

  • 1 Full-time position - days, hours may vary.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.


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