Patient Access Rep III - Admissions - Edenton, NC

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943950

Vidant Chowan Hospital

Full-Time

Regular

Vidant Health

Vidant Chowan Hospital

Vidant Chowan Hospital is a modern 25 bed critical access facility located in historic Edenton, North Carolina, and provides services and programs to 45,000 people in 4 counties. Vidant Chowan Hospital's partnership with Vidant Health gives our patients access to state-of-the-art services provided by an academic medical center. Our medical staff includes some of the finest primary care, pediatric, internal medicine physicians and surgeons in the region, and we have a telemedicine link with the Brody School of Medicine at East Carolina University.

Position Summary

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include performing all pre-arrival duties related to the pre-registration and financial clearance process for both outpatient and inpatient services.  This position is responsible for collecting proper demographic and financial data to insure hospital bill is paid by a third party payer or the patient, in addition to verifying insurance eligibility, referral coordination, and securing authorization.  Acts as primary liaison for patients receiving professional and hospital services at Vidant Health.

Minimum Requirements

  • High School or Equivalent (GED)
  • 2 to 4 years of Registration, Scheduling and Insurance Authorization experience within a healthcare setting
  • 5 years of customer service experience
  • Excellent communication (both written and oral), detail orientation, organization, and multitasking skills
  • Proficient computer skills; experience with Microsoft Office applications (Outlook, Word and Excel)

Preferred Requirements

  • Associate Degree or Bachelors Degree
  • Experience with EPIC and medical office workflows
  • Insurance Verification Experience

Other Information

  • Full-time position with benefits
  • Monday-Friday, 8:30am-5:00pm

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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