Patient Access Rep - Vidant SurgiCenter

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Vidant SurgiCenter

Full Time



About Vidant SurgiCenter

Vidant SurgiCenter operates a licensed freestanding ambulatory surgery center dedicated to serving the patients of eastern North Carolina with a high quality staff and first class facility. The facility has 10 state of the art operating rooms, 17 preoperative bed stalls, 22 post anesthesia beds, 6 recovery center beds and a patient/family centered lobby. Vidant SurgiCenter is a joint venture between Vidant Medical Center and local physicians with a Joint Commissions Accreditation of Ambulatory Health Care. Vidant SurgiCenter will enhance the patient experience by improving the ease of access for patients and referring physicians. Under the guidance of Vidant Health and physicians, Vidant SurgiCenter will be the destination for outpatient surgery by providing quality, safe patient care, marketing to consumers and enhancing the relationships and referrals of physicians. By providing excellent, effective  and efficient  care to our patients the mission of Vidant SurgiCenter will be achieved.


  • Responsible for performing front desk duties in the patient and family lobby area by greeting, directing, and coordinating all patients, families, visitors, vendors and general public in a professional and positive manner.
  • Flexibilty, accountability and reliability.  Will cross train to work in admissions and perform other duties as assigned.

Minimum Requirements

  • High school diploma or equivalent required.
  • Computer skills and knowledge required. 

Preferred Requirements

  • Minimum of two (2) years of experience in a customer service position, preferable in a medical office position.  Example: Physician office, hospital, or administrative medical internship.  Will consider any customer service industry experience.
  • Printer, copier, fax, telephone, postage machine, and pager knowledge strongly preferred.   

Other Information

  • Hours will be Monday thru Friday 5:45 am - 2:45 pm.  Hours may be adjusted according to work load demands. 

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.


Contact Information

For additional information, please contact:

Rita Williams, Payroll-Benefits-Ins Coord


Michelle Wiggins, Surgical Revenue Specialist



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