Manager - Identity & Access Management - Greenville, NC

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Vidant Health

Full Time


Vidant Health

About Vidant Health

Vidant Health, located in eastern North Carolina, is a comprehensive health system that is made up of 8 hospitals that serve 1.4 million people in 29 counties. Vidant Health includes Vidant Medical Center, community hospitals, physician practices and partners that collaborate with Vidant Health to enhance the quality of life of our patients.

Information Services at Vidant Health

Vidant Health offers comprehensive Information Technology (IT) services and infrastructure to support and enable all aspects of organizational operations. Our IT division consists of a state-of-the-art data center located in Greenville, NC. The data center services all information technology needs of Vidant Health facilities. All Vidant Health owned or leased hospitals are on a common IT platform, including our electronic health record (EHR) that uses Epic's suite of applications. Vidant Health has achieved Meaningful Use Stage 2 recognition and is also approaching Stage 7 for HIMSS Analytics’ Electronic Medical Records Adoption Model (EMRAM) recognition.

Position Summary

Reporting to the Director of End User Services, this position is an advocate for change relative to the use of legacy IAM processes and design the approach to transition to new state of art IAM solution. Requires expert experience implementing IAM solution.  Including design, construct and deliver access management solution to address business and technical requirements. Provides expertise and recommendations of best practices to manage user identities and their privileged access to company’s resources. Plan and develop roadmaps for Access Controls that are suitable for the organization strategy. Assure plans and access control mechanisms are compliance to organization and Information Security policies, standards and procedures. Accountable for meeting increasingly rigorous compliance requirements. . Administers, monitors, evaluates, and analyzes system access controls and security features, and business processes and procedures to protect data and systems from unauthorized access, while providing access required to support innovation and information sharing throughout the organization. Responsible for of all aspects of the IAM Program, including the business value, ownership of the roadmap, project milestones and key messaging to business and leadership.  Possesses a strong knowledge of healthcare user provisioning and electronic health record systems (such as Epic). This role has responsibility for staffing, strategy, development, and management.


Minimum Requirements

  • Degree in Information Systems or related field preferred 

  • Five to seven years related experience

  • Management experience required

  • Questions?  e-Mail: JOBS@VIDANTHEALTH.COM

Preferred Requirements

  • Strong knowledge and experience with User provisioning; Entitlement review and certification; Entitlement management; Enterprise directory architecture and design; Role Based Access Control; Single sign on; Identity federation; and/or privileged access management.

  • Broad expertise in information services related to managing access for users across a federated environment and various external entities.
  • In-depth understanding of information technology and identity proofing principles and best practices across the industry as well as project management principles.
  • Understanding of current developments and trends in access provisioning across Active Directory, ERP systems, and EPIC
  • Minimum of 5 years of experience with managing teams working in a team-oriented, collaborative environment Skills
  • A technically strong individual with a broad and deep knowledge of healthcare IS solutions.
  • Ability to motivate and manage diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the groups knowledge of and concern for users business needs.
  • Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with business leaders and IS colleagues. Able to translate information technology jargon into terms understandable by all audiences.
  • Innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
  • Thoroughly understands customer operations, anticipates needs, and pursues effective and efficient solutions. Experience managing to service level agreements in either an insourced or outsourced professional services operation. Detail oriented, with focus on high quality and customer support.
  • Excellent written and verbal communication skills.
  • Demonstrated leadership skills, ability to provide direction, constructive feedback and employee counseling when necessary.
  • Independent, with ability to multi-task. Proven leadership skills.


  • Frequency and duration of travel is dependent on organizational priorities and the need for face-to-face interaction with operating unit leadership and staff. Travel to Vidant Health Community Hospitals, Physician Practices and off-site locations.
  • Participation in vendor user groups, education forums and other professional associations may require out-of-town travel.


General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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