Lactation Program Assistant - Greenville, NC

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Vidant Medical Center

Part Time



About James and Connie Maynard Children's Hospital

The James and Connie Maynard Children's Hospital at Vidant Medical Center offers 197 beds and bassinets and an array of specialized services unequaled in eastern North Carolina. Our patient-and-family-centered care philosophy is more than a mantra; it's the guiding force of our efforts and has been for nearly 30 years. It is expressed in tangible ways throughout our recent 78,000-square-foot expansion.

Position Summary

  • The Lactation Program Assistant (LPA) is primarily a peer counselor who works with a hospital Lactation Specialist to provide a breast-feeding support program through direct contact with clients who are breast-feeding.
  • The goal of this program is to offer in-home support and problem solving to nursing mothers to ensure successful breastfeeding.
  • The LPA will work with people of all social economic status.
  • The LPA must be familiar with the community and will travel throughout Pitt and surrounding counties.
  • The LPA will respond promptly to referrals, making hospital and in-home support visits as needed to aid in the establishment and maintenance of lactation and the prevention of common breastfeeding problems.


  • Reinforce breast-feeding education under the supervision of the Lactation Specialist.
  • Make initial and follow-up support visits as requested by families.
  • Be alert to changes in attitude and behavior of the client that might indicate the need for additional support, scheduling of additional visits, or referral to the Lactation Specialist.
  • Make daily visits to new mothers in the hospital to establish desire for home visit and to get addresses and maternal location immediately after hospital discharge.
  • Review visitation records with assigned Lactation Specialist weekly. Report needs and problems related to breast-feeding to Lactation Specialist in weekly meetings to evaluate appropriateness of actions.
  • Report needs and concerns relating to caseload management or referrals to Women's Health Program Manager to assure a reasonable workload and appropriate assistance.
  • Reinforce teaching of maternal nutrition to support milk production.
  • Telephone follow-up to clients to ascertain breast-feeding status as reported.
  • Assist in teaching infant feeding classes as scheduled to provide education to clients.
  • Demonstrate the knowledge and skills necessary to communicate and provide service appropriate to the age of the patient.
  • Other duties as assigned to assist with the Lactation Program.
  • Record pertinent information on Breast-feeding Support. Record after every home visit and/or telephone contact including notations of unsuccessful visits to assure appropriate, accurate documentation.
  • Keep an accurate, current list of clients to assist in program planning.
  • Submit all program records (such as updates to the list of clients, mileage reimbursement claims, etc.) at designated intervals to the Lactation Specialist and/or the WHP Manager to assure appropriate program management.
  • For employee safety, submit weekly work schedule of fixed appointments in advance and notify. 

Minimum Requirements

  • High School plus less than 1 year of formal training or education. Basic course in Breast-feeding and Nutrition Support.
  • Ability to speak Spanish preferred to work with the high number of Hispanic clients in the program.
  • Must demonstrate competency in principles of breast-feeding support.
  • Related Work Experience: 3 months to l year
  • Because this is a peer counselor position, the person must have personal breast-feeding experience-must have breastfed an infant for a minimum of 6 months. Previous experience in a Human Service position preferred, but not required. 

Preferred Requirements

  • Medical office experience
  • IBCLC or breastfeeding experience 

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.


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