Information Security Specialist I - Greenville, NC

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Vidant Health

Full Time



About Vidant Health

Vidant Health, located in eastern North Carolina, is a comprehensive health system that is made up of 8 hospitals that serve 1.4 million people in 29 counties. Vidant Health includes Vidant Medical Center, community hospitals, physician practices and partners that collaborate with Vidant Health to enhance the quality of life of our patients. 


 Information Services at Vidant Health

Vidant Health offers comprehensive Information Technology (IT) services and infrastructure to support and enable all aspects of organizational operations. Our IT division consists of a state-of-the-art data center located in Greenville, NC. The data center services all information technology needs of Vidant Health facilities. All Vidant Health owned or leased hospitals are on a common IT platform, including our electronic health record (EHR) that uses Epic's suite of applications. Vidant Health has achieved Meaningful Use Stage 2 recognition and is also approaching Stage 7 for HIMSS Analytics’ Electronic Medical Records Adoption Model (EMRAM) recognition.


  • Manages day to day user provisioning using automated tools/administrative console

  • Understands process of creating reports in Access Management-related systems.

  • Understands how to translate compliance requirements into technology functionality

  • Capable of evaluating Access Management aspects of new projects

  • Manages day-to-day operations of Access Management applications

  • Creates and maintains documentation for day to day Access Management operations. 

  • Follows standard operating procedures for managing lifecycle of user accounts

  • Assists with the resolution of negative audit findings related to user account management

  • Follows standard operating procedures for handling user account exceptions/anomalies

  • Make appropriate access decisions in conjunction with application coordinators/analysts. 

  • Interact with business units to ensure that a high level of customer service is maintained.

  • Import a spreadsheet of users and map them to a template built by application coordinators/analysts.

  • Create and maintain procedures for new users to receive login authorization, passwords, and training on proper system security.

  • Establish procedures for inactivating users who should no longer access the system.

  • Provide after hour support on a rotating schedule.

  • Coordinate and provide summary reports reviewing computer access.

  • Prepare data access reviews for employed, contracted, and temporary users.

  • Perform monitoring of user access to application and file servers in accordance with safeguarding requirements.

Minimum Requirements

  • Associate degree or equivalent work training and experience required

  • Ability and willingness to obtain entry level knowledge of Epic knowledge and other security knowledge.

  • Bachelor's degree or equivalent work experience preferred

  • Experience in healthcare industry preferred. Service Desk experience is a plus.

  • Basic knowledge of ITIL best practices.

  • Experience working with legal, compliance, and audit staff is a plus.

  • Good understanding of file server share security and directory services account management

  • Strong analytical and project prioritization skills are required for effective workload management.

  • Demonstrated strong communication and organizational skills; ability to react quickly in a fast-paced environment.

  • Understanding of Incident Response fundamentals related to information access monitoring, violations, and responsibilities in role of first-point-of-contact.  

  • Basic familiarity with HIPAA Security & Privacy Rules, especially in the context of provisioning user accounts.

  • Strong analytical skills to evaluate security & compliance requirements and relate them to business needs.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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