ERP Functional Business Analyst - Greenville, NC

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Vidant Health

Full Time


Vidant Health

About Vidant Health

Vidant Health, located in eastern North Carolina, is a comprehensive health system that is made up of 8 hospitals that serve 1.4 million people in 29 counties. Vidant Health includes Vidant Medical Center, community hospitals, physician practices and partners that collaborate with Vidant Health to enhance the quality of life of our patients.

Information Services at Vidant Health

Vidant Health offers comprehensive Information Technology (IT) services and infrastructure to support and enable all aspects of organizational operations. Our IT division consists of a state-of-the-art data center located in Greenville, NC. The data center services all information technology needs of Vidant Health facilities. All Vidant Health owned or leased hospitals are on a common IT platform, including our electronic health record (EHR) that uses Epic's suite of applications. Vidant Health has achieved Meaningful Use Stage 2 recognition and is also approaching Stage 7 for HIMSS Analytics’ Electronic Medical Records Adoption Model (EMRAM) recognition.



  • Develop project deliverables such requirements documentation, functional design documents and test plans.
  • Takes initiative to work with business user and technical team members on system requirement gathering, analysis, design, testing and implementation
  • Gather and document requirements.  Develop functional design documents.  Work with developers in production of technical design documents. Ensures the technical design conforms to functional requirements.
  • Confer with developers, business users, and others to develop usable technical solutions for end-user adoption and productivity improvement.
  • Performs the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures.
  • Evaluates and recommends business process and technology driven enhancement opportunities based on application system upgrades, releases and patches.
  • Ability to effectively analyze and resolve simple to moderate issues
  • Provides well-written and effective professional and technical documentation.
  • Independently manage individual work effort, including developing, executing, and monitoring of a work plan in addition to assisting work efforts of others.
  • Stays informed on current market trends and emerging technology developments that impact their application.
  • Determines solutions with minimal assistance and makes effective decisions within scope of authority.
  • Adheres to change management standards and established Service Level Agreements (SLA) for incidents and requests.
  • Demonstrates effective verbal and written communication.
  • Promotes cooperation and commitment within the team by assisting and working collaboratively with others.
  • Holds self personally accountable to meet or exceed team expectations.

Minimum Requirements

  • Bachelor’s degree in Computer Science, Information Systems or Healthcare related field or relevant work experience required
  • 3+ years of progressive ERP (HCM, Supply Chain, or Finance)  experience as a functional business analyst required
  • Demonstrated comprehensive knowledge of functional area and associated workflows
  • Progressive experience documenting functional requirements and solutions using a structured methodology required.
  • Progressive experience in software test design, script development, test execution and documentation required.
  • Ability to effectively communicate functional concepts to technical team and system design concepts to end users.
  • Ability to effectively support applications
  • Works independently with quantifiable and qualitative results
  • Independently motivated to seek knowledge through self-education, mentoring, etc.  in areas pertaining to their current position

Preferred Requirements

  • PeopleSoft experience preferred
  • Demonstrates experience with PeopleSoft delivered end user reporting tools (e.g. Query, nVision, etc.) and module specific configuration methods and functionality preferred.
  • Experience in system analysis with special emphasis on system methodologies, project management and business process reengineering related to information systems preferred.
  • Experience in health care setting preferred

Other Information

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.


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