EHR Applications Specialist

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917196

Vidant Medical Group

Full Time

Regular

Summary

About Vidant Medical Group

Vidant Medical Group is a reputable and established multi-specialty physician group that provides superior care for the health and wellness needs of eastern North Carolina's patients. With more than 350 primary and specialty care providers in more than 70 locations, quality health care is never far from home.

Responsibilities

Provides end user education and training to hospital and/or clinic staff members.

  • Maintains appropriate knowledge and skill set of software and workflows approved as standard practice.
     
  • Provides expert knowledge and use of adult learning principles to effectively transition staff and providers to optimal
    implementation of the EHR. Provides elbow support prior to, during, and after EHR implementation.
     
  • Reviews end users issues, workflow problems, enhancement requests, and provide updates on fixes to known issues
    and planned updates and upgrades.

Possesses knowledge on a wide range of application functionality, content and associated workflows, becoming crossfunctionalin one or more applications.

  • Works collaboratively with Information Systems staff members and software vendors to develop workflow efficiencies.
     
  • Analyze and test impacts of upgrades to workflow/processes and develops, communicates, and trains end-users on new processes.
     
  • Travels to clinics to provide support, review system issues, observe workflows, and make recommendations on how to best use the system.
     
  • Assists in design and delivery of educational plans and materials to support EHR.

Central Business Office: 

  • Develop an audit schedule to monitor and report point of service registration quality, scheduling quality, and front-office
    business functions for all services.
     
  • Provide onsite education to clinic and central business office staff where deficiencies in performance are identified as
    related to AMB Ambulatory Revenue Cycle.
     
  • Develop and maintain staff education logs for clinics and CBO training initiatives related to AMB Revenue Cycle.
     
  • Demonstrate legal and ethical oblication to submit accurate and thorough bills to any payer for services rendered.Reports any possible abuse of compliance issues to management, the organizational compliance office, or the confidential compliance helpline and encourages staff to do the same.

Clinical Focus:

  • Provides expert knowledge of clinical documentation and workflows to effectively transition clinical staff and providersfrom classroom education to optimal adoption of EHR.
  • Collaborates with VMG Quality, Care Coordination, and Operations to ensure regulatory, quality, and standards of careare incorporated in training and workflows.
  • Supports VMG clinical and quality metrics in order to meet and/or exceed quality programs, including but not limited toMeaningful Use, PQRS, NCQA Medical Home, Managed Care Rules/Regulations, and Quality Programs, etc.
  • Reviews clinical data reports to gain additional knowledge on target areas for re-education and workflow issues.

Minimum Requirements

  • Four year college degree is required. Computer Science, Quality, HealthCare Management, Business, or Nursing degree.
     
  • Associate degree in related field plus two additional years of experience in Epic training may be substitued for the four
    year college degree.
     
  • Three to five years experience is required.
     
  • Candidates will work with physicians, clinical staff, and office staff so experience in tailoring education delivery methods to
    meet end user needs is vital. Epic software experience will include, but is not limited to, Ambulatory EHR, MyChart,
    Cadence, and Revenue Cycle exposure, Epic reporting, etc. 

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

 

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