EAP Counselor - Employee Assistance Program - Greenville, NC

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Vidant Health



Vidant Health

About Vidant Medical Center

Vidant Medical Center is a 900+ bed Level-1 Trauma Center, regional referral hospital and is the flagship hospital for Vidant Health. We serve as the teaching hospital for the Brody School of Medicine at East Carolina University. Vidant Medical Center provides acute, intermediate, rehabilitation and outpatient services to more than 1.4 million people in 29 counties. But it's in our work environment that you'll find our sense of family and closeness that permeates everything we do.

Position Summary

The Employee Assistance Program (EAP) counselor utilizes their expertise to provide assessment, crisis intervention, short-term solutions-focused counseling, referrals to treatment or other outside community resources, and ongoing follow-up for Vidant team members and their eligible family members. 

The EAP counselor provides EAP orientations and well-being workshops to team members.. The counselor provides counseling and assessments via face-to-face and/or video conferencing. The EAP counselor will provide management and leadership consultation and coaching, and other EAP organizational interventions. The counselor is a trusted and compassionate resource for Vidant Health leadership and team members throughout the organization.


  • Evaluates the mental health and well-being needs of team members who present for services at the EAP.

  • Provides crisis intervention and brief counseling for a wide range of concerns including: emotional, psychological, marital, family, substance abuse, stress, legal, financial and other problems.

  • Knows and maintains good relationships with area behavioral health resources.

  • Develops and delivers training programs on behavioral wellness, EAP and Substance Abuse.

  • Serves as facilitator for group dynamics discussions on well-being issues.

  • Consults with supervisors on behavioral risk issues and referral of team members with productivity or performance problems.

  • Keeps current, complete and confidential records of individual and group activities.

  • Displays strong account management skills in relationship building and program enhancement with EAP contract customers.

  • Performs EAP Critical Incident Response as a means of offering emotional support in times of crisis.

Minimum Requirements

  • Master's Degree, Licensed Major:  Psychology, Social Work, Marriage and Family Therapy or other mental health field required

  • LMFT, LCMHC, LCSW, PhD licensure required

  • Three - four years experience in short-term counseling or therapy; Recommended, not required, to be certified as a Certified Employee Assistance Professional (CEAP)

  • Regional travel to other entities as needed

  • Rotating on call as needed

  • Experience providing counseling to children, teenagers and couples

  • Proficiency with Microsoft Office Suite.

  • Public speaking skills and experience

Preferred Requirements

  • Experience providing substance abuse assessment and counseling

  • Prior EAP experience

  • Knowledge of and experience in the use of a variety of counseling modalities, knowledgeable in community resources; basic knowledge of human resources practices and policies

  • Experience using electronic medical record and maintaining accurate clinical records per licensure standards

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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