Document Control Technician

Apply Now


Vidant Medical Group

Full Time



About Vidant Medical Group

Vidant Medical Group is a reputable and established multi-specialty physician group that provides superior care for the health and wellness needs of eastern North Carolina's patients. With more than 350 primary and specialty care providers in more than 70 locations, quality health care is never far from home.


  • Receive, prepare, arrange and scan all incoming CBO paper documents into Image Now software system, including, but not limited to:
  • Legal, medical record, insurance, workmen's compensation and audit requests. Claims payment and explanation of benefits information.
  • Patient self pay payment coupons and checks.
  • 835 and 837 claim and remittance files. Electronic audit and refund requests.
  • Patient statement, collection letters, and collection files.
  • Performs quality analysis and verification of scanned and saved image files.
  • Ensure proper readibility, orientation, and accessibility on 100% of scanned images.
  • Maintain hard copies of files according to policy. Responsible for the maintenance and destruction of paper copies.
  • Saves, indexes, and routes all Image Now files. Assigns all files to the appropriate Drawer/Document type.
  • Indexes all files to the appropriate Patient/Transaction(s). Routes all documents requiring further follow up, signatures, or review to the appropriate individual within the Image Now software system.
  • Performs other duties as assigned. Adherence to all Vidant Health standards of performance.

Minimum Requirements

  • High School diploma or equivalent is required.
  • At least one year of office or clerical setting dealing with the public or other employee groups. 

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.


Share This: