Data Services Analyst - Greenville, NC

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Vidant Health

Full Time


Vidant Health

About Vidant Health

Vidant Health, located in eastern North Carolina, is a comprehensive health system that is made up of 8 hospitals that serve 1.4 million people in 29 counties. Vidant Health includes Vidant Medical Center, community hospitals, physician practices and partners that collaborate with Vidant Health to enhance the quality of life of our patients.

Information Services at Vidant Health

Vidant Health offers comprehensive Information Technology (IT) services and infrastructure to support and enable all aspects of organizational operations. Our IT division consists of a state-of-the-art data center located in Greenville, NC. The data center services all information technology needs of Vidant Health facilities. All Vidant Health owned or leased hospitals are on a common IT platform, including our electronic health record (EHR) that uses Epic's suite of applications. Vidant Health has achieved Meaningful Use Stage 2 recognition and is also approaching Stage 7 for HIMSS Analytics’ Electronic Medical Records Adoption Model (EMRAM) recognition.

Position Summary

The Data Services Analyst role is to develop, coordinate, implement, and communicate the organization's Data Services strategies and initiatives for the Electronic Data Interchange (EDI) systems. Monitor and own the success of all daily inbound/outbound file transactions across Vidant Health. Investigate and resolve daily exceptions and errors. Develop deep understanding of all of the file formats ingested and sent by our systems. Work with internal teams and partners to create and scale our documentation of EDI processes. Keep the manager of the of the Data Services department informed of efforts to ensure work efforts are properly aligned with Vidant Health strategy. Increase knowledge of the healthcare business model, and the corresponding workflows in the organization and Epic. Work closely with internal teams and partners on new interfaces. This position is required to rotate on-call responsibilities.


  • Analyzes, designs, build, test, and implement integration technology solutions that meet the specifications of a project or service request.

  • Effectively utilizes standard enterprise tools to develop or implement technical solutions.

  • Writes test cases and report results

  • Identifies problems following problem management expectations and performs problem resolution.

  • Writes technical specifications for respective applications or infrastructure platforms.

Minimum Requirements

  • Bachelor's degree preferred or equivalent work training and experience required

  • 3 - 7 years of programming / systems analysis experience with emphasis in applications and systems architectural design and development, database and middleware technologies required

  • 2-4 years of experience in troubleshooting applications required

  • 1 -2 years of experience building interfaces with an HL7 Engine or other Interface Technology preferred.

  • Experience following ITIL and SDLC processes preferred.

Other Information


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