Coordinator Specialty Pharmacy - Pharmacy Technician - Greenville, NC

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937773

Vidant Medical Center

Full-Time

Regular

Vidant Health

About Vidant Cancer Care

Because we believe in life without cancer. Vidant Health has a bold vision. We will work to prevent the incidence of cancer whenever possible, diagnose the disease in its earliest stages and deliver world-class outpatient and inpatient care close to home for cancer patients in our region.

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Position Summary

Responsible for the day-to-day customer service activities and coordination of specifically assigned specialty pharmacy patients and new referrals. Responsible for inbound and outbound patient phone calls, prescription refill reminders calls, documentation of patient interactions, facilitation of patient to a pharmacist for consultations, completion of patient onboarding functions, ensuring effective coordination of care, and assisting with patient needs and requests. May also facilitate communication with medication access coordinators to effectively manage patient financial assistance needs. Provides excellent customer service during all interactions.

Minimum Requirements

  • High School or Equivalent (GED) or higher
  • PTCB Certification - CPhT
  • Zero to two years related experience
  • Experience in and working knowledge of the healthcare industry. 
  • Ability to work with and protect extremely confidential patient and employee information.

Professional Competencies

  • Proficient with Microsoft Office applications
  • Attention to detail with emphasis on strong organizational skills and consistent follow-through
  • Strong oral, written, and interpersonal skills
  • Self-initiative; ability to work independently
  • Demonstrated ability to meet tight deadlines
  • Ability to work with all levels of internal management and staff, as well as outside vendors and clients

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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