Coord, Interpretation Services, Kenansville, NC

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Vidant Duplin Hospital

Full Time



About Vidant Duplin Hospital

Vidant Duplin Hospital is a 81-bed, not-for-profit hospital, located in Kenansville, North Carolina. The newly renovated, 15-bed ER serves approximately 22,000 patients per year from the local community and surrounding towns.


  •  Advocates for LEP patients and families. Assist them as they navigate the healthcare system.
  • Assist in coordinating the care of complex LEP patients.
  • Translates written material in a timely manner.
  • Manages the day to day operation of the Latino Healthcare Access department
  • Oversees department budget.
  • Oversees hospital interpreters.
  • Educates hospital staff regarding operation of the "Video Interpretation Program.”
  • Assists in ordering and maintaining video interpretation equipment.
  • Coordinates video interpretation service for providers outside of the hospital.
  • Collaborates with Coordinator of Community Outreach Services to create awareness in the Latino Community regarding health and wellness.
  • Meets patient satisfaction goals.
  • Participates in Vidant Health work groups to improve system-wide interpretation/translation services.
  • Tracks interpretation/translation usage.
  • Ensures that Vidant Duplin Hospital is meeting regulatory standards in regards to interpretation/translation services.

Minimum Requirements

  •  College Degree (4 yrs): Either foreign language education (major or minor) in an English-speaking country or non-language education in a non-English speaking country.
  • Must demonstrate language proficiency in reading, writing, speaking, and listening in primary and secondary languages equivalent to the Interagency Language Roundtable (ILR) skill level 3 or higher or the American Council on the Teaching of Foreign Languages (ACTFL) oral and written Advanced-High level.
  • Two or more years of interpreting or other professional work experience that required daily interaction in primary and secondary languages. Substitutions for required experience may include: 1) national certification as a Certified Medical Interpreter or Certified Healthcare Interpreter, or 2) successful completion of a minimum of 40 hours of reputable interpreter training (i.e. "Bridging the Gap" or a similar program). Acceptability of interpreter training is subject to approval by hiring supervisor. OR Substitutions for required education may include four or more years of work experience as a healthcare interpreter in an acute care hospital setting. 

Preferred Requirements

  • Interpretation proficiency at level 3 (ILR) and translation proficiency at level 2 (ILR) or greater strongly preferred.

  • Interpreter training (such as Bridging the Gap, AHEC interpreter training, or equivalent interpreter training program) is strongly preferred.

  • National Certification as a Certified Medical Interpreter or Certified Healthcare Interpreter is preferred.

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.


Contact Information

For additional information, please contact:

Melissa Herring,  Human Resources Specialist


Tel: (910) 296-2653


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