Community Coordinator - Care Management

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917788

Vidant Home Health and Hospice

Full Time

Regular

Summary

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Responsibilities

  • The Community Coordinator is responsible for aligning patients with necessary resources within the community setting as a component of Vidant Healths Care Coordination model. Responsibilities include evaluating patient needs and making referrals to transportation services, provider offices to establish care, community resources, and assisting clinical case managers in preventive and chronic care management activities as directed.
  • Manages a group of patients referred by care coordination program and links patients to community resources and agencies. Identifies community resources available to assist the patient in managing their health needs, including but not limited to: arranging transportation to and from healthcare settings such as provider offices, referring to community programs targeting self management education, and linking to community services such as social services, meals on wheels, etc. Maintains accurate documentation within the medical record and completeness of referrals to meet regulations and documentation standards.
  • Maintains professional, efficient, and collaborative relationship with peers and community agencies. Demonstrates
  • Vidant mission, vision, and attributes at all times. Maintains confidentiality of all patient/family information and maintains a non-judgmental attitude. Functions within role capabilities and requirements, does not exceed scope. Demonstrates effective communication skills to influence positive behavior.

Minimum Requirements

  • High School plus 1-2 yrs of formal training/education
  • 5 years clinical experience directly supporting patients and/or providers in an ambulatory setting may be substituted for 1 year of formal training.

Preferred Requirements

  • Training as medical assistant, nursing assistant, health educator, EMR, Medic, or other health related field preferred.
  • 5 years or more work experience in areas of case management, patient/client relations, managed care, provider's office preferred.

Other Information

  • 2 Full-Time (40 hours/week) positions available
  • Hours are 8:00am - 5:00pm Monday - Friday

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

 

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