Centralized Scheduling Navigator - Strategic Development - Greenville, NC

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931622

Vidant Health

Full Time

Regular

Vidant Health

About Vidant Health

Vidant Health is a regional health system serving 29 counties in eastern North Carolina. We are working every day to improve the health of the 1.4 million people we serve. Vidant Health is made up of 8 hospitals, physician practices, home health, hospice, wellness centers and other health care services. Vidant Medical Center is affiliated with the Brody School of Medicine at East Carolina University. As a major resource for health services and education, Vidant Health strives to support local medical communities and to work with providers throughout the region to deliver quality care. Our goal is to enhance services that are available locally and to eliminate barriers involving time, distance and lack of awareness that sometimes prevent patients from receiving the care they need.

Position Summary

This position is responsible for coordinating referral requests for specialty services received from physicians throughout eastern North Carolina. This position provides assistance and support to the Provider Relations staff. This person will act as a liaison between patients, providers and staff members for patient referrals and follow up needs.

Minimum Requirements

  • High School plus 2 years or more formal training/education required.
  • Bachelor's Degree preferred
  • EPIC and Insurance verification experience is preferred.
  • Experience in health care or related field is required.
  • Knowledge of HIPPA regulations is required
  • Strong customer service focus and willingness to problem solve is required
  • Ability to multitask and stay organized in a busy environment?? is required
  • Ability to demonstrate independent judgment is required
  • Effective verbal and written communication skills and the ability to manage competing priorities is required
  • Excellent computer skills (Word, Excel) is required
  • Working knowledge of medical terminology is required

General Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.   Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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